How do I...
Redeeming a Ticket Package Online
- Log in to the account that purchased the package.
- Click on Shop -> Pass & Packages -> Redeem Package
- Select the package you wish to redeem.
- Select films by title or screening code.
- Select the number of tickets. 6 & 20 packs are limited to 2 tickets per film.
- At this point, you may continue selecting/redeeming. Note: You may make only one selection at a time. Do not hit the "Back" button on your browser.
If you've selected all your films, click "Finished" to review your Cart.
- From the Cart, click "Checkout" to complete your transaction.
- On the final Checkout step, please review your order closely. This is your last chance to check dates and showtimes.
- Click "Place Order." You will receive an on-screen and email confirmation of your order. Please bring this with you to any Will Call station along with a valid photo ID.
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Note: For packages purchased prior to May 5, your order balance will be adjusted as vouchers are redeemed to reflect the dollar amount you have used and the dollar amount remaining in the original purchase.
If you are purchasing and redeeming at the same time, the balance adjustment will reflect the current order.
Buying a Ticket Package Online
You do not need to be a SIFF Member to purchase packages online. Purchasing a package online is a two-part process.
1. You must first purchase the package(s) and complete the Checkout process.
- Log in or Register.
- Click on Shop -> Pass & Packages -> Buy Package
- Select the package and quantity you wish to purchase
- When you've added all your items, proceed to Checkout.
- Once your order is complete, you may redeem your package(s) at any time.
2. Then follow the Redeem a Package process outlined above to select your films.
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